With things changing on a daily, if not hourly basis, NWBRV will continue to update the list of Northern Rhode Island-area housing, financial, food, and healthcare resources for individuals dealing with COVID-19.
Last updated – 3/27/2020 @ 3:20 pm
There is a lot of misinformation circulating around the coronavirus (COVID-19). It is exremely important that we know and share correct information. Visit the World Healtrh Organization’s myth busters page for comprehensive, accurate COVID-19 information.
For up-to-date information from the RI Department of Health, visit their COVID-19 page here.
If you have general questions about COVID-19, or if you are experiencing symptoms (fever of 100.4 degrees or greater, cough, or shortness of breath), call the Rhode Island Department of Health Hotline at (401) 222-8022.
Testing for COVID-19 is only being done with the approval of the Rhode Island Department of Health, and only when patients meet federal guidelines for testing. If you have the COVID-19 symptoms, call your primary care doctor or the RI Department of Health Hotline right away.
Schools and Education Updates
The Rhode Island Department of Education (RIDE) is posting schools-related updates here.
The RIDE team continues to be available to you by email or phone:
- For general issues or questions, please email email@example.com or call 401-222-4600
- For educator certification issues or questions, please email EQAC@ride.ri.gov
- For testing issues or questions, please email firstname.lastname@example.org
- For legal issues or questions, please email email@example.com
Cancellations and Closures
For a live blog of state-wide government, school, and business cancellations and closures, click here.
Resources for Seniors
The Rhode Island Office of Healthy Aging has put together a list of resources specifically for seniors, which can be found here.
Having Trouble Finding Hand Sanitizer?
A few local Rhode Island businesses have created their own hand santizers and are providing it to the public on a limited basis.
- JB Pharmacy & Compounding, 1165 Main Ave, Warwick, RI 02886 – call for updates (401) 861-1194
- Industrious Spirits Company, pick up from 1-4pm Monday-Friday, 1 Sims Avenue #103, Providence, RI 02909. See their instagram page @iscospirits for updates
If you are a business, Sons of Liberty is filling requests for businesses that need hand sanitizer. Visit their website to fill out the request form.
Care.com has opened their platform to support healthcare and other frontline workers in Rhode Island with finding caregiving services for children, seniors, and pets. They are offering three months of their service for free. Visit www.care.com/rineed to find the help you need.
Care.com also allows individuals to register to be care providers. Log in to care.com to register.
Meal Sites, Restaurants & Take-Out Service
New Beginnings Soup Kitchen, 323 Rathbun St, (401) 356-4066, Monday-Thursday 12 pm-1 pm
Boys & Girls Club, 72 Kendrick Ave, Monday-Friday 1:00-1:15 pm; ring bell and someone will bring you a meal
Serenity House, 66 Social St, Monday-Friday 1:20-1:45 pm
Dunn Park (Fairmount District), Monday-Friday 2:00-2:30 pm, if food is available
Meal sites for school-aged children
Citizens/Potheier ES Front Parking Lot, 250 Winthrop St, 11 am-1 pm
Coleman ES Parking Lot, 96 Second Ave, 11 am-1 pm
Hamlet Middle School Front Driveway, 60 Florence Dr, 11 am-1 pm
If you need food, call Boys & Girls Club between 10am-2pm, (401) 766-9242
For emergency food services, call (401) 309-5220
Stop and Shop: 6:00am-7:30am: only open to those aged 60+ (begins Thursday, 3/19); Regular hours, 7:30am-8:00pm
Price Right: Regular hours, 8 am-9 pm
Walmart (N. Smithfield): Regular hours, 6 am-11 pm
Restaurants open for take-out
For a list of restaurants open for takeout state-wide, click here.
In addition, these restaurants have offered free meals for children during school closures:
- Patriots Diner – offering children a free meal for the duration of school closures
- Krakow Deli Bakery Smokehouse – offering children a free lunch, weekdays from 11 am-1 pm
The Rhode Island Food Bank is keeping an up-to-date list of open food pantries during the COVID crisis, which you can find here.
All Saints Church Pantry
323 Rathbun St, (401) 762-1100, 2nd, 3rd and 4th Wednesday of the month, 10-11:30 am, pantry in basement of church, guests can visit weekly
Community Care Alliance Food Pantry
245 Main St., (401) 235-6033 , Monday, Wednesday, Friday, 9-11 am, 1-4 pm; Tuesday 9-11 am; Thursday, 1-5 pm. Woonsocket residents only, CCA social services enrollment required, guests can visit monthly
Connecting Children and Families
37 Center St., (401) 766-3384, Tuesdays 9 am-12 pm & emergencies as needed, guests can visit monthly
Holy Trinity Church Food Pantry
1409 Park Ave, (401) 762-5117, Tuesday and Thursdays, 1:30-2:30 pm, guests can visit monthly
St. James Episcopal Church Food Pantry
24 Hamlet Ave, (401) 762-2222, Monday and Wednesdays, 3-4 pm, with referral from CCA or other agencies/clergy
St. Agatha Church
34 Joffre Ave, (401) 767-2950, 1st and 3rd Friday 10-11:30 am (call first), guests can visit twice per month
As of March 18, 2020, the U.S. Department of Housing and Urban Development (HUD) has suspended all forclosures and evictions for single-family homeowners with government-sponsored mortgages (FHA-insured, Fannie Mae, Freddie Mac) for the next 60 days. To find out more information, visit HUD’s press release on the moratorium.
If you rent your home and are concerned about paying rent in April, contact your landlord to talk about your options.
Due to COVID-19, National Grid reports that it has suspended all collection-related activities, including service disconnections, until the end of April. For more information, visit their website at https://www.nationalgridus.com/COVID-19
If any of your services were disconnected before the moratorium, they can be reconnected by paying 10% of their balance and entering into a payment plan. Call your provider to discuss getting your service turned back on.
If you need help with utility issues, you can contact the RI Center for Justice at (401) 491-1101.
Community Care Alliance Family Support Center
For basic needs assistance during this time (utility, rental & mortgage, food), call (401) 235-6033. You can also call the United Way at 2-1-1 for support.
Cox Communications is offering the following promotion for individuals and families with children K-12 who 1) are eligible for the National School Lunch Program, SNAP, and/or TANF; 2) who receive Tenant-Based Vouchers, Project-Based Vouchers or Section 8 Project-Based Rental Assistance (PBRA); and/or 3) who live in Public Housing:
- First month free of Connect2Compete service, $9.95/month thereafter
To apply for the service, visit Cox’s the Connect2Compete page: https://www.cox.com/residential/internet/connect2compete/covid-19-response.html
Verizon has waived all activation fees on new lines of service and upgrades to service packages as of March 18th purchased through their website or the My Verizon app.
The Woonsocket Water Division has announced that “because hand washing and disinfection are more important than ever right now, the Woonsocket Water Division will be halting all water disconnections temporarily to ensure the continued delivery of the critical service we provide.” See the Woonsocket Water Facebook page for updated information.
City tax, water, or sewer bills can be paid online at https://www.woonsocketri.org/treasury-department-tax-collections.
Operations continuing as usual
Offices are closed. All activity has been moved online or over the phone
Community Care Alliance
Woonsocket Shelter: (families with children or single women) (401) 67-6976
Jellison House: substance abuse prevention/recovery (men only) (401) 235-7439
Wilson House: general outpatient program, shelter (men and women) (401) 235-7287
Finances and Emergency Support
Unemployment, Temporary Disability, and Temporary Caretaker Insurance
If you are unable to work, but your place of business remains open, you may be eligible for Temporary Disability Insurance (TDI). Find more information directly from the Department of Labor and Training here.
- To apply for TDI, please visit http://www.dlt.ri.gov/tdi/TDIfile.htm
- Be sure to clearly indicate on your application that you have been impacted by COVID-19.
- Benefits may be available for you to care for yourself or a family member that has been impacted through Temporary Caregiver Insurance (TCI).
- For more information about TDI please visit http://www.dlt.ri.gov/tdi/tdifaqs.htm
- For COVID-19 related claims, DLT will waive the seven-day minimum amount of time that claimants must be out of work to qualify for TDI/TCI benefits.
- For individuals under quarantine, DLT will waive the required medical certification, and instead will allow them to temporary qualify via self-attestation that they were under quarantine due to COVID-19.
If you are out of work and are not being compensated, you may be eligible for Unemployment Insurance (UI).
- If your place of business closes, or you are directed by your employer to remain home, you may be eligible for unemployment insurance (UI).
- To apply for UI, please visit http://www.dlt.ri.gov/ui/
- Please be sure to indicate that your claim is a result of COVID-19.
- DLT will waive the seven-day waiting period for UI claims related to COVID-19.
DHS has closed their customer-facing lobbies and are not seeing clients in person, however, the DHS call center capacity has been increased by 63% during the COVID-19 outbreak to ensure families and individuals can still access benefits.
- Use the customer portal: https://healthyrhode.ri.gov/HIXWebI3/DisplayHomePage
- Call the DHS call center: 1-855-MY-RIDHS (1-855-697-4347)
- Drop off application forms or other information at a DHS office, DHS staff will follow up via telephone
IRS Income Tax Relief
The IRS has extended the income tax payment deadline from April 15th to July 15, 2020. This relief only applies to federal income taxes, not to State income taxes. State income taxes are still due by April 15th.
More information from the IRS on the deadline extension can be found here.
Federal Student Loan Relief
Federal student loan borrowers can temporarily stop making monthly loan payments by being put on administrative forbearance. Read the Federal Student Aid’s borrower Q&As below to learn more, and contact your loan servicer to find out your specific options.
FedLoan Servicing Interest Rate Reduction
NOTE: This applies only to those with student loads serviced by FedLoan Servicing.
As of March 13 2020, the interest rate on all federally held study loans serviced by FedLoan Servicing will be temporarily reduced to 0% for at least 60 days.
- This will remain in effect until the Department of Education issues an end date
- This is applicable for student loans in any status – in school, grace period, repayment, forebearance, etc.
For more information, go to https://myfedloan.org/borrowers/covid/
United Way Emergency Support
The United Way of Rhode Island and the Rhode Island Foundation have established a COVID-19 Response Fund to assist non-profit organizations in providing direct services to individuals in need. If you’d like to donate, fill out this form.
United Way remains available to all Rhode Islanders 24/7/365 to connect you to resources in your area. Call 211 to speak to a United Way representative.
A special enrollment period for Rhode Islanders without health insurance is now available through April 15th, 2020 to qualified individuals who are uninsured. Visit HealthSourceRI.com to enroll, or call customer support or use our web chat function between 8:00 a.m. and 6:00 p.m. Monday – Friday at 1-855-840-4774. For anyone who is concerned that they need to be tested for coronavirus — or anyone who is seeking care because of coronavirus exposure — coverage will start retroactively.
The Community Care Alliance and Thundermist Health Centers have insurance navigators to assist with applying for state health insurance.
Call the CCA navigators at (401) 617-2972 or (401) 235-6063.
Call the Thundermist navigator at (401) 767-4100.
Healthcare Service Providers
Community Care Alliance
- Basic Needs, Recovery, Support, HIV/AIDS and testing: (401) 235-6057
- Children’s care intake line: (401) 235-7181
- Emergency services: (401) 235-7120
- Mental and Behavioral Health, Addictions Treatment, Counseling: (401) 235-7121
- Opioid Addiction Treatment: (401) 654-3706
- Substance Abuse Hotline: 1-844-702-7473
Thundermist Health Center
- Convenient Care (walk in) hours: 8am-8pm weekdays
- All dental services have been rescheduled for later dates
Thundermist requests you do not go to the convenient care if you recently traveled out of the United States, have COVID-19 symptoms (fever of 100.4 degrees or greater, cough, or shortness of breath), or recently came into contact with someone who tested positive for COVID-19.
If you have an appointment scheduled that you will miss, Thundermist is requesting that you do not call them to cancel, just don’t show up and you can reschedule at a later time. They are experiencing high call volumes and long wait times for callers and want to reduce that to essential calls only.
BH Link offers behavioral health services for anyone 18+ experiencing behavioral health or substance abuse issues. Call (401) 414-5465 to be connected to their resources.
Virtual AA Meetings
A list of virtual AA meetings can be found here.
GreenLine Apothecary – for both prescription and over the counter medications.
To arrange delivery, call (401) 633-8100 or fill out this form: https://www.greenlineapothecary.com/prescriptionrefill.
To transfer prescriptions, fill out this form: https://www.greenlineapothecary.com/prescriptiontransfer.
Other Mental Health Resources
The Centers for Disease Control (CDC) and the World Health Organization (WHO) have provided information on how to deal with stress, anxiety, and coping with social distancing/isolation:
- CDC on Stress and Coping
- CDC on Taking Care of Your Mental Health
- WHO on Taking Care of Your Mental Health
Bus services are still running, however, the following hubs have been closed:
- Kennedy Plaza Intermodal Transportation Center.
- Newport Transportation Center
- Pawtucket Transit Center
- Photo ID Office at Kennedy Plaza
- Photo ID Office at RIPTA Headquarters, 705 Elmwood Avenue, Providence
For more information, see RIPTA’s COVID-19 page at https://www.ripta.com/covid-19.
The MBTA has announced that as of Tuesday, March 17, 2020, “trains and buses will run with reduced service to support efforts to slow the spread of COVID-19.” They have also increased cleaning and sanitation at stations and in their vehicles. See the MBTA website https://www.mbta.com/covid19 for updates on modified service routes.
Amtrak continues to operate but has temporarily suspended some services due to reduced demand. See the Amtrack website for updates: https://www.amtrak.com/coronavirus
Know of additional resources that should be included on this list?
E-mail them to Katie – firstname.lastname@example.org