Accessing Home Program Manager
Position Type: Management, Full Time, Salary
Compensation Range: $40,000 – $45,000, health benefits and retirement package
Reports to: Director of Community Engagement, NeighborWorks Blackstone River Valley
The Accessing Home Program Manager is responsible for coordinating all contractual, financial, programmatic, and administrative aspects of the Accessing Home initiative. Accessing Home is a federally-funded AmeriCorps program that deploys 15 full-time national service members to approximately 10 host site across Rhode Island. Accessing Home AmeriCorps members collaborate with their nonprofit or municipal host sites to implement a variety of housing stabilization services including: eviction prevention, housing application assistance, benefits screenings, landlord outreach, tenant education, financial literacy, and homeownership classes. The Accessing Home program works from an empowerment model, supporting the self-actualization of residents, providing a framework for residents to work towards self-sufficiency, and recognizing and addressing the strengths and limitations of each participating family.
Resumes and cover letters can be emailed to Margaux Morisseau at email@example.com. NWBRV will accept application until the position is filled.
IMPORTANT AND ESSENTIAL DUTIES
- Oversee all facets of Accessing Home program to assure quality and consistency of services delivered across RI
- Maintain compliance with program funders as required
- Supervise, manage, train, and evaluate AmeriCorps members
- Monitor and analyze performance measures for the Accessing Home program including Asset Management metrics and AmeriCorps program goals
- Build and maintain relationships with stakeholders including partnering Community Development Corporations, Housing Authorities and funders
- Identify new issues and needs in tenant education, eviction prevention and asset building programs for low/mod income households and develops and/or revises curriculum, programming, materials and protocols as required;
- Manage budget and deliver a cost effective program
- Provide professional development and training to AmeriCorps members and site supervisors as necessary
- Manage databases including Salesforce and others as required by funders
- Represent NWBRV with key industry partners and provide support for partnership building and resource development efforts
- Fundraise and write grants in partnership with Director of Community Engagement and the Resource Development Director
- Maintain professional competency through continuing education and development opportunities in the field in order to stay current on trends and best practices
- Adhere to program budgets and assists Director with fundraising as needed.
JOB RELATED QUALIFICATIONS
Education and Experience Requirements: Bachelor’s Degree or 5 years of managerial experience required. At least two years of successful experience working with AmeriCorps either as a Corps Member or supervisor. At least two years of experience in nonprofit administration.
Licenses, Registrations and Certifications: Ongoing professional development. Must possess a current, valid Driver’s License, automobile insurance and have a reliable means of transportation.
Knowledge, Skill and Ability Requirements: Knowledge of Resident Services and affordable housing; Understanding of the AmeriCorps guidelines and requirements set forth by the Corporation for National and Community Service; Organizational and management practices as applied to the analysis and evaluation of programs; Experience with direct client services and customer service; Understanding of social, economic and demographic characteristics of communities in Rhode Island; Ability to advocate, organize, problem-solve and obtain results for residents; Have experience working simultaneously on multiple projects; Ability to write clear reports and business correspondence; Ability to utilize computer software and technology to maintain program records and evaluation data; Be comfortable with public speaking and have presentation skills; Have the ability to gather, analyze and synthesize data for program planning and development; Demonstrate accomplishments that reflect teamwork, integrity, effectiveness and efficiency, including leadership, ability to influence and bring about consensus and to work independently; Establish, maintain and foster positive and harmonious working relationships; Skill and patience in working with people of differing ages, abilities and backgrounds.
Physical Demands: Ability to travel to sites across Rhode Island to provide oversight and supervision on a regular basis or on a moment’s notice in case of an emergency; Ability to travel by airplane to attend regional or national trainings and convenings; ability to utilize a computer and keyboard for data input and document writing; ability to remain calm and even-tempered in seemingly chaotic situations; Ability to ascend up four stories of stairs in multifamily buildings.
Work Environment, Dynamics and Environmental Conditions: The Resident Service and Asset Management fields are dynamic and rapidly changing. New regulations, relationships and funding opportunities continually affect this position and the services offered. Office hours are generally Monday through Friday from 10 a.m. to 6 p.m., but are subject to change to include evening and weekend hours as needed. The general work environment can sometimes be hectic and seemingly chaotic. Required National, Regional, State and local travel by various modes of private and commercial transportation to attend meetings or trainings at various sites requiring overnight absences from employee’s residence (approx. 6 days annually for up to six days at a time); sufficient mobility to work in an office setting; Extensive use of computer keyboard. Work is performed primarily in an office environment under pressure and requires the ability to quickly adjust to changing priorities and demands. Work is performed with an extensive degree of independent judgment and action under the direction of the Director of Community Building and Engagement.
Additional Information: Must be bondable by NWBRV insurer; evening and weekend work hours as necessary for community events.
Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Nor does it prescribe or restrict the tasks that may be assigned. This job description is intended to indicate the basic nature of the position and examples of typical duties that may be assigned. It does not imply that all positions within the description perform all of the duties listed, nor does it necessarily list all possible duties that may be assigned. Successful candidates will be able to perform the essential functions of the position, with or without reasonable accommodations.